Did you know that happier, more engaged employees directly drive better customer experiences? This Retail Customer Experience article highlights how investing in your team's well-being and workplace satisfaction translates to stronger customer connections and increased loyalty.
Retailers have a bright future ahead as consumers look for more personalized attention and experiences that only brick-and-mortar locations can offer. Ultimately, the human touch will support this resurgence. Retailers must provide an employee experience that ensures workers' dedication and commitment to a positive customer experience.
Read further online at Retail Customer Experience here.